Information and Terms & Conditions for booking on Outdoor Learning Made Easy courses
So that you have the information you need before you book onto this course, it is recommended that you read the following information. If you have any questions please contact Alex or Thom prior to completing your booking. Our complete list of policies and risk assessments are available on demand by electronic format.
It is important that you complete all of the questions and sign the consent form either digitally or by hand. The personal and medical information requested will be kept conﬁdential and is to ensure that we can provide a proper duty of care for you.
Your place is not guaranteed on this course until you have completed the online booking AND paid the relevant fee. Once your payment has been processed, your place on this course is conﬁrmed and we will send you a payment receipt and course information pack regarding timings and organisation to the email you provide on your online booking.
Please note: By signing your booking form by electronic means you agree that should you cancel your course, course fees will be charged as follows:
- Cancellation more than 14 days from the course start date: You will receive a refund minus £10 booking fee for the course. Your registration with us will stay open for 12 months and if you book to attend another course within that time we will deduct this booking fee from the total owed.
- Cancellation less than 14 days from the course start date: No refund available.
- Notice of cancellation must be received by e mail or telephone and arrive not later than 5pm on any working day (Monday – Friday).
- Cancellation by Outdoor Learning Made Easy Ltd: In extenuating circumstances, it may be necessary to postpone or cancel a course / course elements. Students affected by cancellations will be offered alternative dates / courses to attend or a full refund.
Please note: As this course is run outdoors, you (or the course attendee) are expected to wear suitable outdoor clothing for the weather and suitable outdoor footwear. The session will go ahead in poor weather as long as it is safe to do so. In the events of high winds, the session may have to be relocated away from trees and the activities altered. In the events of storms, the session may have to be cancelled if it is deemed unsafe to be outside- we will notify you by telephone asap (The contact provided for the Registered Person) if this is the case & either issue a refund or provide an alternative date.